Policies

 

BY-APPOINTMENT ONLY

 

Keyluxe Beauty and Ink services are by appointment only. Book online here, call or text (619)738-0662. Credit card information is required to reserve an appointment. The card will only be charged in the event of a no-show or late cancellation. See Policies > Cancellations for more information.

APPOINTMENT RESERVATIONS

Credit card information is required to reserve an appointment. The card will only be charged in the event of a no-show or late cancellation. After booking your appointment, an invoice will be sent to the e-mail address you've provided.

 

CONSULTATIONS

 

Microblading and lash extension consultations are complimentary however a $50 penalty will be charged in the event of a no-show or cancellation within 24 hours of the scheduled consultation. If you book a full appointment for a microblading treatment, it is not necessary to schedule a separate consultation as each appointment begins with a client consultation.

 

Makeup consultations are considered a trial at an hourly rate of $99/hour with a two-hour minimum required. A $50 penalty will be charge in the event of a no-show or late cancellation within 24 hours of the scheduled consultation.

 

TOUCH-UP APPOINTMENTS

Complimentary microblading touch-ups are included in the initial treatment cost within 6-8 weeks following the initial treatment. (i.e. Initial microblading treatment took place on January 1st, you have until March 1st for the complimentary touch-up.) It is the client’s responsibility to follow-up and book within the 6-8 week period to be eligible.

 

Microblading touch-up prices are based off of the initial treatment date. 6-month touch-up pricing is within the 6-month (180 days) time period. 12-month touch-up pricing is eligible within the 6-month to 12-month (181 days to 365 days) time period.

 

Lash extension touch-ups are eligible for touch-up/fill pricing only if 50% of the lashes are still in-tact.

 

New clients are not eligible for microblading touch-up or lash extension touch-up pricing as touch-ups are only for treatments and services provided at Keyluxe Beauty and Ink.

 

PAYMENTS

Keyluxe Beauty and Ink accepts all cash and major credit/debit card payments. Credit and debit card payments made in-person and e-mailed invoices are processed securely via Square. Optional accepted forms of payment can be maid to Keyluxe Beauty and Ink PayPal, Venmo, Cash App, or Zelle. 

CANCELLATIONS AND NO-SHOWS

 

If you need to cancel or reschedule a microblading appointment, please inform us 24 hours before your scheduled appointment. No-shows and cancellations within 24 hours of scheduled appointment will be charged 50% of the original cost of the microblading treatment or service to the card used to reserve the appointment.

 

Microblading, lash extension and makeup consultation no-show and cancellation within 24 hours of scheduled appointment time will be charged a $50 penalty to the card used to reserve the appointment.

 

TARDINESS

 

Please plan to arrive five to ten minutes before your scheduled appointment time to complete paperwork. We cannot assure that you will be seen if you are more than 15 minutes late to your scheduled appointment. Each service provided is allocated time to ensure exceptional results.

 

To save time, printable required forms are provided on www.keyluxebeautyandink.com located under the Forms tab.

 

GRATUITY

Tips and gratuities are customary for good service and usually average 15 to 25% of treatment price. Tips can be given in cash or charged to a credit card. All tips are deeply appreciated.

REFUNDS

All treatments and services are non-refundable.

 
CONTRAINDICATIONS

 

Prospective clients with pre-existing conditions may be required to provide a physician’s permission prior to receiving treatments and services at Keyluxe Beauty and Ink. We do not perform microblading on pregnant or nursing women or on anyone under the age of 18.