Policies

 

BY-APPOINTMENT ONLY

Keyluxe Beauty and Ink services are by appointment only. Book online here, call or text (619)738-0662. Credit card information is required to reserve an appointment. The card will only be charged in the event of a no-show or late cancellation. See Policies > Cancellations for more information.

APPOINTMENT RESERVATIONS

Credit card information is required to reserve an appointment. The card will only be charged in the event of a no-show or late cancellation. After booking your appointment, an invoice will be sent to the e-mail address you've provided.

 

CONSULTATIONS

Makeup consultations are considered a trial at an hourly rate of $99/hour with a two-hour minimum required. A $50 penalty will be charge in the event of a no-show or late cancellation within 24 hours of the scheduled consultation.

TOUCH-UP APPOINTMENTS

Lash extension touch-ups are eligible for touch-up/fill pricing only if 50% of the lashes are still in-tact.

 

New clients are not eligible for lash extension touch-up pricing as touch-ups are only for services provided at Keyluxe Beauty and Ink.

 

PAYMENTS

Keyluxe Beauty and Ink accepts all cash and major credit/debit card payments. Credit and debit card payments made in-person and e-mailed invoices are processed securely via Square. Optional accepted forms of payment can be made to Keyluxe Beauty and Ink PayPal, Venmo, or Zelle. 

CANCELLATIONS AND NO-SHOWS

If you need to cancel or reschedule an appointment, please inform us 24 hours before your scheduled appointment. No-shows and cancellations within 24 hours of scheduled appointment will be charged 100% of the original cost of service to the card used to reserve the appointment.

 

TARDINESS

Please plan to arrive five to ten minutes before your scheduled appointment time to complete paperwork. We cannot assure that you will be seen if you are more than 15 minutes late to your scheduled appointment. Each service provided is allocated time to ensure exceptional results.

 

To save time, printable required forms are provided on www.keyluxebeautyandink.com located under the Forms tab.

 

GRATUITY

Tips and gratuities are customary for good service and usually average 15 to 25% of treatment price. Tips can be given in cash or charged to a credit card. All tips are deeply appreciated.

REFUNDS

All treatments and services are non-refundable.

CONTRAINDICATIONS

 

Prospective clients with pre-existing conditions may be required to provide a physician’s permission prior to receiving treatments and services at Keyluxe Beauty and Ink. We do not perform services on anyone under the age of 18 without a parent or guardian's consent.